Shipping & Delivery Policy

Shipping & Delivery Policy – True Herb Organics

At True Herb Organics, we are committed to providing a smooth and reliable shipping experience to ensure your Ayurvedic herbal products reach you on time and in perfect condition.

1. Processing Time

  • Order Processing: Orders are processed within 1–2 business days after payment confirmation. Orders placed on weekends or holidays will be processed on the next business day.

  • Order Confirmation: Once your order is processed, you will receive a confirmation email with the estimated delivery timeline and tracking information.

2. Shipping Rates and Delivery Times

  • Standard Shipping: Available on all orders within India, with an estimated delivery time of 3–7 business days.

  • Express Shipping: For faster delivery (where available), we offer express shipping for an additional fee, with delivery estimated within 1–3 business days.

  • Shipping Rates: Shipping charges vary based on your location and the selected shipping method. Final rates will be calculated at checkout.

3. Tracking Your Order

Once your order is shipped, you’ll receive an email with tracking information to monitor your order’s journey. You can also track your order through our website under the “Track My Order” section.

4. International Shipping

We currently offer international shipping to select countries. Please note:

  • International orders may be subject to additional customs fees, duties, or taxes, which are the responsibility of the customer.

  • Delivery times for international shipping may vary depending on destination and customs clearance.

5. Shipping Delays

While we strive to meet all delivery timelines, unforeseen delays with shipping carriers may sometimes occur. We appreciate your patience and will keep you updated regarding any such delays.

6. Damaged or Lost Items

If your order arrives damaged, incomplete, or is lost in transit, please contact us immediately at support@trueherborganics.com We will work with you to resolve the issue promptly.

7. Contact Us

For any shipping-related questions or assistance, please reach out to us at:

📧 support@trueherborganics.com
Our team is here to ensure a smooth delivery experience.

🌿 Thank you for choosing True Herb Organics! We look forward to serving you and supporting your journey towards natural wellness and healthy living.